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New House No Signal

Ok, you moved house or Flat Plugged the Television in and get the Message NO Signal

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We are going to give you some information that might help you get your TV going.

So let's look behind the TV. You should find a single aerial cable coming out the wall or some kind of plate where you plug you aerial cable into. Below are pictures of different wall plates and explanations of what they do.


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Picture of a single wall plate

This is a Standard Aerial Wall Plate. You should be able to fit an Aerial lead from this plate to your TV. Same with the aerial connection below

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This is also is a standard aerial connection normally found on a window sill

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Picture of a twin Satellite plate


This Plate is used for Satellite connections. If this is all that is on the wall then the last people that lived in the house used Sky or Freesat

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Picture of a communal Duplex Plate

This Plate is normally found in flats and means you have a communal system. So if it's a communal System this means there is an aerial or satellite dish that feeds all the flats or houses and is normally the responsibility of the landlord or maybe the flat maintenance committee.

We repair communal flat systems.


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Picture of aerial cables coming though wall

You might just have cables coming out the wall with no plate.

Ok lets get back to No Signal. So if you have an Aerial cable the first thing to do is Plug it into the aerial socket on the back of your TV.

You may just have a cable with no Aerial Plug on the end of it. If you wish to fit an Aerial Plug onto the cable please click the link below to help you fit an Aerial plug

So, you have fitted your aerial plug or the cable already has an aerial plug but you still have No Picture. The next thing I'm going to suggest is Have you tuned uour television set in? When you move to a new area you may be on a different Transmitter to where you lived before so you may have to retune your TV to the Transmitter to your new area.

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Picture of a lady tuning a TV

So you have tried that and still have No Aerial Signal

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Well the next thing to do is go outside and look up to the roof and see if there is an Aerial on it.

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Picture of an aerial on a chimney

If you have an Aerial maybe it has fallen down like the picture below

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Picture of Aerials fallen down on chimney

If the aerial has fallen down that's when you need to contact us .

When you look up you could find you just have a Dish like the picture below . There could be a problem with this.

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Picture of Sky dish on wall

If you just have a Dish maybe the people who lived at the property before just used Sky to get all their television Pictures

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Picture of Sky Box


Or maybe they used a Freesat box to pick up their TV signl.

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Picture of Freesat Box

If you look inside the House and the cables coming in look like the cables below then they used satellite to get their television Pictures

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Picture of 2 Sky cables

This will mean you will have to get one of the above Boxes to get a TV Picture. Sometimes the reason why there is Satellite at a property is that the property is in a bad reception area for Freeview and Satellite has the best Signal.

Right, back To you! You have an aerial cable, you have plugged it into your TV, You have tried retuning but you still have No picture on your TV.

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Well the next job to do is to look up at the Aerial. Can you see a box attached to the aerial mast? It normally sits at the bottom of the aerial mast like the picture below.


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Picture of mast head Amplifier

It's square or could even be round. The reason you're looking to see if you have a box is there could be a mast head aerial amplifier on your aerial pole and this aerial amplifier needs power to work. It works on a voltage of 12 volts DC so behind the TV you would have a 12 volt Power supply. If there's not one there this could be the problem thus No Signal

The next place to look is in your attic. I've gone to houses where people have moved and have taken the Aerial distribution Amplifier with them.

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Picture of cables left in attic

So if someone has taken the Aerial distribution Amplifier, the cables are just left and looks like the picture above

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Picture of Distribution Amplifier in Attic. This is how an Aerial distribution Amplifier Should look in your attic.

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Picture of new cables tied up in attic

If you have moved into a new house that has just been built, the Electrician would have put the Aerial sockets on the walls, run the aerial cables to the attic and just left them coiled up on the rafters. So you will need to fit an aerial like the Picture Below.


While you are up in the attic check that you have an Aerial up there. If there is not an Aerial on the outside of the property it might be in the attic.

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Picture of aerial in attic

If you cannot find what the problem is please contact us using the contact infomation at the bottom of this web page and we can get an engineer out to solve your Problem. Or just cick this link